Customer Testimonials

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DealerRater Feb 7, 2025

Dealer went above and beyond of what they were required to do. Excellent customer service! Truly exceptional.

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DealerRater Feb 5, 2025

Everyone was friendly and jumped in to assist with my complex situation that started in service and landed me in sales. Awesome team all away around.

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Google Feb 5, 2025

Was just starting searching for a new vehicle after my Jeep of 8 years was totaled by the insurance company. Not knowing what I was looking for I started close to home and go from there. The salesperson Dumka was very personable and did not pressure me to make any deals. His goal was to make sure I was happy with my purchase. As a result I purchased the 2025 Rock Creek Rogue from the showroom floor at 1PM and put it into my driveway by 5PM. That's including talking with the Finance Manager Andy about my purchase options .. Definitely will ...

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Google Feb 5, 2025

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DealerRater Feb 3, 2025

I had a great experience purchasing a pre-owned car at Vision Nissan. The staff were attentive but not pushy and worked with me to come to a fair and equitable price. The service department replaced the starter battery after finding that the starter battery marginally passed a load test during the pre-delivery check. I needed to purchase a car that day to replace a car that was totaled 2 weeks earlier. I began my day with a list of cars to look at beginning at Vision and I arrived at 9:00am that morning without an appointment. By 1:00pm the entire transaction ...

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Google Feb 3, 2025

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DealerRater Feb 3, 2025

good delarship helped with what i needed help with and great costumer care would go back.

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Google Feb 3, 2025

So far I haven’t felt like Vision Nissan is trying to upsell me. That is important to me!

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DealerRater Feb 1, 2025

Fantastic! Listened to the issues I had and had them fixed and returned WAY sooner than expected. Excellent communicators and call backs. Kept me updated on progress. Colton is a huge asset in the service Dept.

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Google Jan 31, 2025

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Google Jan 31, 2025

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DealerRater Jan 31, 2025

Always friendly, helpful and quality work. Willing to go the extra mile in providing excellent service.

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DealerRater Jan 31, 2025

Excellent Dealership, I have been going there for many years. Vehicles are very reliable. I have yet to return a vehicle with problems.

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DealerRater Jan 31, 2025

Customer service was good and they explained everything going on with my vehicle they also made sure top off all of my fluids

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DealerRater Jan 31, 2025

The buying process went smoothly. Sales people were friendly and very helpful. The service department was super & fixed a few things in a timely manner.

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DealerRater Jan 31, 2025

Was sold a package deal with my purchase to include oil changes and tire rotation. Called for appointment got in when I needed to wait for things to be done, everything was done within 45 mins no extra charges. Everyone was kind and courteous. I moved to Rochester 6 years about and this will be my dealership for everything.

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DealerRater Jan 31, 2025

Diagnosis and repair was done quickly and I was contacted about completion promptly . My bill and car was ready when I arrived.

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DealerRater Jan 31, 2025

My wife’s purchased her in Lockport NY unfortunately she was having trouble with her battery under warranty. I called Vision Nissan in Greece NY and they squeezed me in on Saturday. Saturday morning I dealt with Colton. Colton couldn’t not have been any better. Colton was professional,helpful and caring. What a perfect person to have as the face of your service department and your dealership. Because of Colton I will consider a Vision dealership for my next car. He’s a real asset.

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DealerRater Jan 31, 2025

They have been taking care of me since i've been going to the dealership with over ten years

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DealerRater Jan 30, 2025

Endya Johnson was a great sales representative. She was very professional and definitely an asset to the company.

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DealerRater Jan 29, 2025

Coltan was great with helping I would recommend anyone to see and deal with him

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DealerRater Jan 27, 2025

The service person was very pleasant and shared with me every finding regarding the repairs. It was a good experience.

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DealerRater Jan 27, 2025

Vissian nissan made my service experience very good. I was able to schedule my appt. Online then when i got there they said everything would talk about an hour and it just under. Very happy with my first service experience.

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DealerRater Jan 27, 2025

They were helpful understanding and communicated with me on every step of the process. Nice job Colton

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DealerRater Jan 27, 2025

Highly recommend. Not only got us into a great vehicle, but Dylan and Cam were super fun to work with. Polite, funny, and not at all pushy. ‘Twas a vibe.

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Google Jan 27, 2025

Great customer service and my car was well taken care of

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Google Jan 27, 2025

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Google Jan 26, 2025

I had a fantastic experience turning in my lease and getting a new vehicle. Managers Greg and Mike provided excellent customer service. Sales associate Dylan has great communication skills, Dylan made the delivery of my new vehicle super easy as he gave me a complete rundown of all of the features that were included. And finally Cameron in finance diligently finished my transaction by looking over everything to ensure that I understood the details. A great job done by a great team at Vision Nissan Greece! As a repeat customer, I highly recommend them.

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DealerRater Jan 26, 2025

I came in to lease a new vehicle. The staff worked with me to explain all of my options and made sure I was 100% comfortable with my decision. Mike, Greg, Cam, and Dylan along with many others did an amazing job and helped me every step of the way.

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DealerRater Jan 25, 2025

Always have positive experiences with sales rep (Ryan) and service department . Will continue service here.

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Google Jan 25, 2025

Doing business with vision Nissan in Greece Colton is very professional and courteous. He is a asset to your service department.

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DealerRater Jan 23, 2025

Staff were pleasant, they were all very friendly. Explained the services being done and worked with me on what we could omit and what should be done for the mileage on my car.

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DealerRater Jan 22, 2025

Friendly and very kind people who work at Nissan, never have to wait and finish working on my car in a timely fashion.

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DealerRater Jan 22, 2025

Very professional,always have done a great job,very friendly and very punctual.would recommend!

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DealerRater Jan 20, 2025

Helpful with everything and made sure to let me know what I needed to have done

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DealerRater Jan 20, 2025

NYS inspection. Very satisfied with service performed and with service advisor. Will return for any additional service required.

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DealerRater Jan 20, 2025

Excellent customer service at reasonable price. Been a very long time customer for many years and will continue.

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DealerRater Jan 19, 2025

We purchased a Nissan Rogue at Vision Nissan of Greece. Our sales person, Dylan and all the other staff were a pleasure to deal with. Dylan was extremely knowledgeable and explained all the car's new features clearly and understandably. We were very pleased with our salesman.

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DealerRater Jan 18, 2025

Good deal buying my 2022 Nissan Kicks at Vision Nissan-Greece! Excellent trade in on my 2013 Toyota Corolla. I'm very happy with my new car. Had a nail in tire. Service fixed it by plugging it for no charge. Wonderful service for a used car !

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Google Jan 18, 2025

Very polite and attentive. Clean store, service area and restrooms. Service manager gave exceptional service

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DealerRater Jan 17, 2025

Ryan was awesome he knew exactly what I wanted and had it ready to go for a test dry when I got there.. 3rd car from Ryan and it’s better every time .

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Google Jan 15, 2025

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DealerRater Jan 15, 2025

Very professional and polite staff gave a time frame that was accurate on how long the wait would be.

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Google Jan 13, 2025

I had a wonderful experience with Vision Nissan Greece. General manager Shelly and sales person Dylan was a pleasure to work with. I purchased a new Nissan rogue and from inquiries to delivery it was smooth and quick. Myself I work in different dealerships, but in Vision customer service is excellent and professional. I did my whole process remotely and Dylan & Shelly made it a lot easier. Sales person delivered new car to my home. I would highly recommend them to anyone in the market for a new vehicle.

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Google Jan 13, 2025

Thank you for the great service.

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DealerRater Jan 13, 2025

Very nice people- they care about you and do not take advantage - always take my car here

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DealerRater Jan 12, 2025

Vision Nissan Greece offers quality service with regards to maintaining motor vehicle at an exceptional price. Always a satisfied customer here and will always return!

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DealerRater Jan 12, 2025

Great communication....fast service Walked me through all the repairs, listened to my needs Provided updates

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Google Jan 11, 2025

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DealerRater Jan 11, 2025

Shaun took very good care of me. He was so friendly and respectful. He accommodated all my needs, In the past I have had many complaints about this location in the service department, but it seems to be doing better now.

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DealerRater Jan 10, 2025

This was for a recall. Corrected quickly Making the appointment was very easy and sooner than I expected.

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DealerRater Jan 10, 2025

Fast & efficient, even earmarked upcoming maintenance items. A pleasure to work with early in the morning.

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DealerRater Jan 10, 2025

Helpful, friendly, quick turn around, quality work, overall they provided us with a positive experience

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DealerRater Jan 10, 2025

The staff is very friendly and professional they go over and above to take care of the customer Colton B. Followed thru with my service needed.

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Google Jan 10, 2025

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DealerRater Jan 10, 2025

Good people. They are very efficient on diagnosing the problem. Very helpful, friendly and trustworthy.

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Google Jan 8, 2025

I have had the very best experience with Vision Nissan. From buying my car to follow up service (oil changes, tire rotation) visits. Staff is amazing and great to work with!

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DealerRater Jan 6, 2025

The inspection took about an hour. I've never had an excessively long wait and I arrived on time and immediately got taken care of. The only thing that was off putting is that when I returned to my car it smelled very strongly like cigarette smoke. My window was down so I'm not sure if it was someone in the proximity or it happened inside the vehicle. I was almost tempted to go back inside and complain but also didn't have the energy to deal with it in that moment and just wanted to go home.

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DealerRater Jan 5, 2025

The service was excellent, the people were friendly and everything was done in a timely manner.

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Google Jan 5, 2025

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Google Jan 5, 2025

Professional

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Google Jan 5, 2025

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DealerRater Jan 4, 2025

The people there were friendly and explained what they were doing and why things needed to be replaced. Everyone was great when I walked in the front door!

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Google Jan 4, 2025

Good folks - always do the right thing!

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DealerRater Jan 1, 2025

The employees there were not only Polite and friendly but also true to their word.

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Google Dec 31, 2024

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DealerRater Dec 31, 2024

always clean service was great it was quick it was easy to make an appointment and salified with appointment day and time

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DealerRater Dec 31, 2024

Vision Nissan in Greece Staffs are the most professional and truthful staffs I ever meant

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Google Dec 30, 2024

Accidentally did 4 should of been 5. I have to say the last few times I have had Sean as my service advisor and he is great. Keeps me informed on what I need to keep my Nissan running smoothly. Very friendly.

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Google Dec 29, 2024

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DealerRater Dec 29, 2024

Very professional and kind. Would definitely get service there again. Thank you and Happy 2025!

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DealerRater Dec 28, 2024

Everyone was friendly, service was fast and I was on my way in just under an hour!

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DealerRater Dec 28, 2024

They were wonderful as always. Service was great as well as the speediness of the work done

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DealerRater Dec 28, 2024

Although I had an appointment I have to wait for awhile. Other than that the experience was good.

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Google Dec 25, 2024

Everything excellent. Even cleaned my floor mats which was above and beyond an oil change service. Tires are awesome and rotated!

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Google Dec 25, 2024

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Google Dec 25, 2024

I was in and out really fast. Great job!

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Google Dec 24, 2024

(Translated by Google) Very attentive (Original) Muy atentos

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Google Dec 23, 2024

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DealerRater Dec 23, 2024

Polite staff in a clean setting; easy to setup an appointment and it’s a quick turnaround on services.

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DealerRater Dec 23, 2024

Service desk has always been professional and timely with my scheduled appointments. Scheduling an oil change, tire rotation next week.

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DealerRater Dec 22, 2024

Very easy to make appointment nice people they help you right away. Explain to you everything I love it. I am very comfortable with vision Nissan.

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DealerRater Dec 20, 2024

Things went very smoothly. My only concern is after my last two service appointments I got a message saying I missed my appointment. Clearly this is false.

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DealerRater Dec 19, 2024

Very quick to get car in, but took over an hour for oil change. Very friendly staff

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DealerRater Dec 19, 2024

Every time I bring my car in to Vision I'm always met with great customer service.. they do a great job

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DealerRater Dec 19, 2024

I had a good experience with the dealership. My last three visits I had work done to my car. Sean and Colton were very helpful to me. I appreciated everything that was done for me. Thank you for your service and dedication. I will come back again.

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DealerRater Dec 19, 2024

They have great checkin setup, expedient service from short term waiting lounge, to explanation of service and out the door...

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DealerRater Dec 19, 2024

I feel very comfortable when I bring my vehicle in for service. Very knowledgeable when it comes to my vehicle

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Google Dec 19, 2024

I provided this information last week. !?

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Google Dec 15, 2024

Went in for an oil change/tire rotation... they were busy and it was finishing a little less than an hour. My only little complaint is after any work with tires ..the pressure should be check and inflated correctly

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Google Dec 15, 2024

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Google Dec 14, 2024

My appointment consisted of a Oil Change and Tire Rotation, along with a Multi-Point inspection. This vehicle was purchased from the dealer about seven years ago. All of my visits for service to date, including this one, have been positive.

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DealerRater Dec 14, 2024

The service was great. I want to acknowledge the intake person at the desk just inside the door. He was extremely helpful and very respectful (both before and after service was done. He is an asset to your dealership and one of the reasons I continue to come back for routine service I could easily have done elsewhere. I hope he will be recognized for his “over and above” work ethic.

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DealerRater Dec 12, 2024

Great customer service. Dropped off my vehicle and picked it up the next day. Thank you

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DealerRater Dec 10, 2024

Great service,friendly and efficient awsome service. Time awsome wait. very pleased with the service giving

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Google Dec 10, 2024

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DealerRater Dec 10, 2024

Excellent 👍 service!! I would highly recommend it to anyone.I can't think of anything else to say at this time.

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DealerRater Dec 9, 2024

Upon arrival i was told the wait was over 2 hrs even having an appointment. Mt day was full so I didn't have that time. I asked if they could get me in a sin as they could because I had 4 other places to be on that day. I waited 30 min and was going to have my husband pick me up,, I went to tell the tech and he said I was done. Also my air pressure in my tires were low and they put air in them as well.

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Google Dec 9, 2024

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DealerRater Dec 7, 2024

Great service, personalized attention everyone welcomes any questions or concerns you might have and are willing to help.

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