Customer Testimonials
Called the dealership for an appointment to bring my brand new of 1,400 mile Pathfinder in. My seatbelt alarms after I snap the seatbelt. Never spoke to no one on the phone, left a message to call me back, I never received a call back. Then I was texting the girl online for an appointment and she also took my phone number but no call back to me. That's kinda sad, if I knew service was so bad I would have spent my $47.700 dollars somewhere else. Have to add I was called tonight at 7:30 pm . They called me back the ...
Colton is a pleasure to deal with. Very courteous and professional. He is one of the main reasons I use your dealership for all my vehicles service needs.
The service department completed the job thoroughly and to my satisfaction. Very friendly, professional staff.
It is always a pleasure getting serviced at Nissan in Greece and they’re always happy to see me coming and I’m always happy leaving.
I walked in with a concern and was attended to promptly and reassured that my issues would be resolved.
Nice and professional. The only ppl I let fix my car. They take a Lil longer but it's cool
This service was probably the fastest I have dealt with. Kept me up to date on everything
Excellent service very quick to fix my issue and even offered to fill up my gas
Fast service. Nice and polite. Good to deal with nice people people people people people
The service dept is fantastic, highly recommend. I called and got me in right away, not only did the service my appointment was for but found a software update needed to be done and did that also. Will be going back for all services for my Nissan Rogue!
The sales person was very professional.and any problems they took care of them.the service men were prompt and polite overall the experience was great at Nissan vision Greece
Great people that work there very helpful. Great place for service will bring my car there again
Adam and Colton treated us great .. in and out for my appointments. Great job guys
Great team and excellent job. Professional and efficient. Always on time and at point. Thanks
Easy to schedule a service appointment & car was done when they said it would be
Took care of our 15k maintenance. Done in under an hour. Even delivered the car back to me at work.
Very efficient and great customer service. Called to schedule an oil change on Wednesday September 4th and got in on Thursday September 5th
I had the most amazing experience shopping for vehicle with Vision Nissan Greece. Although my credit could use some attention, I still received the highest level of customer service. I was heard when discussing my purchase for ways to accommodate my financial needs. My car purchase was made easy & an exact match with my new car desires. Thank You Vision Nissan Greece
Service is Perfect!! Everyone is very kind and always service with a smile. I would recommend Visson Nissan in Greece to anyone!!
I appreciated the attention to detail and customer service. I highly recommend and will go back.
Ryan at Nissan is the best Salesperson. He is respectful and knowledgeable in the products. I could not of had a better experience. Greece Nissan's team has always been friendly as well and they have been great to work with. I have been buying my vehicles from them for years and will continue to do so.
Service staff was very polite. They took my car right in. I was happy with the experience
Efficient, courteous ,took care of recall, fixed a slow leak , very polite and responsible , good attitude
Great experience!
I my experience is always amazing, always greeted nicely, comfortable waiting room , everyone is super nice
Adam & crew always get me in and work around my work schedule. Very professional l, honest, knowledgeable & great customer service.
Courtesy members who keep you informed on the status of your vehicle and explain any additional issues found
Good work on my car and happy service will come back again for the service
VERY ACCOMADATING AND VERY PLEASANT PEOPLE TO WORK WITH, ALWAYS PLEASANT AND ALWAYS WITH A BIG HELLO AND SMILE ON THEIR FACE
Got frustrated when I thought chips were issues turned out to be squirrels Salavie not getting rid of the 30 squirrels here no safety systems no cruise wish it’s the old days
Colton was very helpful with the entire process! I’m very satisfied with the service given.
Very helpful. Love the car and my lease deal. Dylan was wonderful to work with
They were very helpful and didn't make me feel that I should have checked this problem on my own. My. Emergency brake was not down all the way and the car kept making beeping noises.
Great dealership! Wonderful employees! Stellar service!!!! Always a great experience and taken care of from start to finish.
The dealership stayed in contact with me on updates on my warranty. They were very helpful.
My 4th vehicle with Vision and Ryan M.
This Vison Nissan of Greece has exceptional service with Adam Jean as the customer service rep. He's very thorough before and after the work. Definitely an asset to the company
I was surprised by the length of time it took to do the work on my car. The guys were very polite
I took my vehicle to visions for a New York State inspection and the total time there was literally 35mins. ; This place is EXCELLENT ⭐️
The service was excellent. I was able to get an appointment during a time that was convenient for me and it was completed in a timely manner. The waiting are was welcoming and clean. The staff was professional and courteous.
Just had my Nissan Rogue Inspection sticker, It was quick and the staff was always helpful
Service was easy to schedule, the people are friendly. The service was performed quickly and the price was reasonable. I will definitely be returning to this dealership again.
My visit was very quick and efficient for an inspection and recall. I’m satisfied with my service appointment.
Amazing service and so professional and caring. I was created in a timely manner and like I mattered!
Very responsive and parts arrived fast and quick scheduling to get the parts installed very pleased
They are Friendly and efficient here. He put my car registration sticker on for me . Good WIFI, so I was able to work while I waited.
Understood what I needed , free coffee and snacks WiFi , very nice people and service. Good time as well
Adam is the best! He got my vehicle in quickly and is both professional and friendly with amazing customer service
Awesome job getting my vehicle Air Bag Module replaced. Always awesome customer service Nissan has
I have been working with Ryan M. For years and he never lets me down. He knows what I’m always looking for and exactly what I need. Love every vehicle I have ever gotten from Nissan
Great service, very fast . All the gentleman were very nice a professional. Will definitely come back to west ridge
They were supportive and thorough and helped me to navigate my issue successfully. Although the repair took some time, they made sure to keep me informed as they were able.
all good nice people prompt service on time efficient charge was fair three more words thanks
great employees, good workmanship, fair prices. no more to add to get to 1 5.
I came in for oil change state inspection and a recall I was there for 2 hours and the service was great
Took care of the issues. Shocked by hourly rate of $179.99!!! Service personnel were pleasant.
Can’t remember the gentleman’s name who assisted me, but he went above and beyond
The manager is awesome!!!!! He makes sure that I’m taking care of keep up the good work
Always great to work with Vision Service! One of the few places I truly trust with my vehicle.
Service was prompt and efficient. Plan to keep going back there for service and possible other purchases
I was ver pleased with my service. The staff was professional . Everything was done in an orderly fashion.
I appreciate the way you guys handled my car issue. Thank you for your time and help.
Adam Jean and his crew took excellent care of my Nissan Kicks. My vehicle was returned to me clean and in proper working order. Thanks Everyone!
I have had problems with the service department with 2 new murano’s. Both times when they were to rotate the tires they only did one side. I know that because I mark the tires. Last week I had bought 4 new tires, oil change and inspection. When I got home the clip for the cabin air filter was on the floor but the air filter was missing. Adam did his job by making it right. What he doesn’t know they wanted me to wait 45 minutes to have the filters installed after I waited 2 hours two days before. I had to ...
The staff was attentive and they greeted me when I entered for service and asked how I could be helped.
Clear information about the issue and how best to move forward. Stellar customer service! Highly Recommend.
Very good dealership, always eager to please customer. Personal is awesome from front to back.
Sean is the most awesome person in the Service department, very helpful and understanding, thank you Sean.
Good service, comfortable waiting area, knowledgeable staff with focus on your concerns opposed to trying to convince you of things that are not needed or a priority.
Appointment times are adhered to. Service done in reasonable . Clean waiting room. Free Hot coffee
They are not overly aggressive in making a sale. Very engaging and listen to customer.
Just got a new battery installed, it's way better now thanks to all from Vision Nissan and Sunbit
Very professional, quick and always right on with recommendations! Provided other transportation for me as well!
Passed inspection in June 2024. Came for oil change in August 2024.Problem with rear brakes, control arm???
I had service appointment and was taken care of right on time.Service department said it would take about an hour for and was on time
I have had the pleasure of working with Colton for many years. Every single time, I know I am receiving the best customer service there is. As a female, I know that some people see this as an opportunity to take advantage of that fact. Colton has never done this. He makes sure I understand everything that is going on with my (very old) car, and gives me multiple solutions which I can choose from based on my comfortability. He is professional and knowledgeable - a combination that is rarely seen nowadays - but I am glad our paths crossed ...
Ease in scheduling appointment on line & colton was a pleasant as well as knowledeable technocian.
Knowledgeable and friendly service advisors. They explain all needed repairs and do not push unnecessary work.
Vision Nissan Greece got me in, inspected, fixed and ready to go in a matter of hours. It was fantastic.
Very good service I did not have to wait long at all a very good kid Colton took care of me great job Thanks to Colton
Very professional staff and easy to work with. Great job to all. Thank you, John
They were very friendly and helpful getting me in quickly when I called about a recall on my car.
Employees are helpful and courteous. Car was done in the time stated. I will definitely come back again.
My family and I have been a customer for over 10 years cause of the service that we receive. Thank you Nissan family
Wait time was ok.gote-mail to get car serviced from Nissan I have no idea why. Same for service department.
The salesman and service people are super helpful. They went over and above would definitely recommend them.
Thanks for taking car of my guard underneath and the recall in a timely fashion.
I was able to get my car serviced quickly and communication about additional work was clear and concise.
First time I’ve used this dealership. They were quick to respond, professional and polite. I felt like I was good hands.
Colton, Adam and David are the best they are very knowledgeable and understanding they really work with u.
Vision Nissan worked hard to take care of the long list of needs I had for them. Within 2 and 1/2 days they took care of everything from a simple oil change to new brakes and cosmetic upkeep. They even had to order a part! I was beyond and pressed with how hard they work to get everything taken care of and such a short amount of time. It feels good to know that my car is being cared after so well by more than just me. I like knowing I can trust the dealership when I get my car serviced.
Adam was wonderful solving my rattling noise. I have to still work on the clunkiness (bounciness and swaying issue) as well as the turn over noise when I put my foot on the brake (I think is moisture dependent from the A/C). I’m taking my car into Good Year to get an assessment on it tomorrow, July 26th.
Got the work done quickly and efficiently. Have been helpful with any issues I’ve had
I would like to take my hat off to Alonzo for his professional, courteous, and patient service in getting me into a 2024 Nissan Sentra. He explained everything to me clearly. No hidden tricks. I also want to point out that this dealership employs many minorities. I am glad that Vision sees potential in these other cultures. Thank you for your diversity.
Manager Nick and sales man Dylan were very friendly, professional and helpful. I love to do business with these people. They gave me best deal. -Bennett Rai
Nice people
Had a great experience with Nic Q! Very professional!
Our experience at Vision Auto Group/Nissan Greece, was an EXCELLENT one! My daughter was looking for her first car, but honesty, I dread car shopping…always have. There are obviously many places in the Rochester region to shop for cars, and I am very happy we went with Vision Nissan. Greg Hunt (General Sales Manager) along with Ryan Herod (Salesman) and Nick Q. (Business Manager) made our overall experience a great one…even while they, along with thousands of other dealerships, were dealing with a national CDK Global cyberattack to their software platform. These 3 gentlemen were extremely personable, professional, ...